Shipping policy

Free shipping on every order. We currently ship to the United States only.

Orders are processed in 1–3 business days. Delivery usually takes 7–15 business days after shipping, since our items ship from our supplier's warehouse overseas. During the holidays, please order early.

You'll get a tracking number by email once your order ships. Tracking can take a few days to start updating.

If your order is going to arrive later than this window, we'll let you know and you can cancel for a full refund.

If your order hasn't arrived 30 days after it ships, email hello@toastytails.com and we'll send a replacement or a full refund.